Sales Policy

Effective Date: October 25, 2024
At NovaGadgetVista, we are committed to providing a seamless and enjoyable shopping experience for all our customers. Please review our Sales Policy below to understand our terms of service, payment options, shipping processes, and order fulfillment.

1. Product Availability

All products listed on NovaGadgetVista are subject to availability. While we strive to keep our inventory updated, there may be occasions where certain items are temporarily out of stock. If a product becomes unavailable after you place an order, we will notify you promptly and offer alternative options, including waiting for restock, selecting a similar item, or canceling the order for a full refund.

2. Pricing and Promotions

We make every effort to ensure that the prices displayed on our website are accurate and up-to-date. Prices are subject to change without notice. Any promotional offers, discounts, or coupons must be applied at checkout and are valid only during the promotional period. These offers cannot be combined unless stated otherwise.

3. Payment Methods

NovaGadgetVista accepts a wide range of payment methods to make your purchase as convenient as possible. We accept major credit and debit cards, as well as online payment services. All transactions are securely processed using industry-standard encryption technology to protect your personal and financial information.

4. Order Processing

Once your order has been placed, you will receive a confirmation email with your order details. Please allow 1-2 business days for order processing. Orders are processed and shipped on weekdays (Monday to Friday), excluding public holidays.

5. Shipping and Delivery

We offer reliable shipping options to ensure your purchase reaches you safely and promptly. Shipping fees and delivery times will be calculated at checkout based on your location and chosen shipping method. Once your order has been shipped, you will receive a tracking number to monitor its progress. Please note that delivery times may vary depending on your location and shipping method.

6. Order Cancellation

If you need to cancel or modify your order, please contact us as soon as possible. We can only cancel or make changes to an order before it has been shipped. Once an order has been dispatched, it cannot be canceled, but you may still return the item under our Refund and Returns Policy.

7. Returns and Refunds

If you are not satisfied with your purchase, please refer to our Refund and Returns Policy for detailed instructions on how to return or exchange an item. Please note that all refunds are processed to the original payment method within 7-10 business days of receiving the returned item.

8. Sales Tax

Sales tax will be applied to orders as required by law based on your shipping address. The applicable tax will be displayed at checkout before you complete your purchase.

9. Customer Support

We are here to assist you with any questions or concerns you may have regarding your order. Our customer support team is available via email or contact form, and we aim to respond to all inquiries within 24 hours on business days.